Making Quality Work

Economist Intelligence Unit, 1992
This report looked at the experience of 50 companies and organisations across Europe as they implemented Total Quality approaches. It distilled the key lessons that lay behind the hype and slogans and highlighted the way that some businesses make quality an integrated part of the way they do business.
< Publications
This report looked at the experience of 50 companies and organisations across Europe as they implemented Total Quality approaches. It distilled the key lessons that lay behind the hype and slogans and highlighted the way that some businesses make quality an integrated part of the way they do business.
< Publications